Refund and Returns Policy
At Babyshield, we strive to provide you with the best products and services. If you’re not completely satisfied with your purchase, we’re here to help.
1. Returns
You have 7 days from the date of delivery to initiate a return. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
2. Return Process
To initiate a return, please follow these steps:
- Contact our customer service team on Email or Phone to request a return authorization.
- Pack the item securely in its original packaging, including any accessories or documentation.
- We will initiate a pickup request from our end to ship the item to the address provided by our customer service team
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 48hrs.
4. Non-Refundable Items
Certain items are non-refundable, including:
- Damaged Goods
- Used or Package Missing
5. Exchanges
If you received a defective or damaged item, please contact us on Email or Phone Number within 24HRS of receiving the item to request an exchange.
6. Shipping Costs
Shipping costs for returned items will be covered by us, except in cases where the return is due to an error on our part (e.g., incorrect or defective item).
7. Changes to This Policy
We may update our Refund and Returns Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about our Refund and Returns Policy, please reach out to us at:
Email: support@babyshield.in
Phone: +91 9825020879